One theme that restaurant owners and analysts have repeated to Business Insider throughout this crisis is that the pandemic is speeding up trends that were already starting to take hold slowly. These trends — towards increased online ordering, food delivery, cashless payments, off-premise dining — largely leave the buffet format in the dust.

Gordon said that the restaurant industry is likely to see a permanently increased focus on off-premise consumption. Restaurant concepts that are well-built for those models are doing better during the pandemic, too. While casual dining restaurants are seeing an average 60-90% loss of revenue, fast food is only seeing an average 35% revenue loss, according to Gordon, who compiles his own data based on various sources such as NPD Group and Black Box Intelligence, which provide restaurant industry data and insights.

Source: Coronavirus pandemic may spell death for buffet restaurants – Business Insider


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